Privacy Policy
Last Updated: 2026
Charlie and Flo's ("we", "us", "our", or "Company") operates the charlieandflos.co.nz website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using charlieandflos.co.nz, you agree to the collection and use of information in accordance with this policy. Please note that charlieandflos.co.nz provides information and affiliate links to online casinos and gambling services. Gambling can be harmful. Please gamble responsibly.
Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you:
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"), including but not limited to:
- Email address
- Name
- Cookies and Usage Data
- Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"), including:
- Your computer's Internet Protocol address (IP address)
- Browser type and version
- Pages visited and time spent on those pages
- The date and time of your visit
- Referral source and links clicked
- Cookies: We use cookies to track affiliate links and analyse website performance (see Cookie Policy section).
How We Use Information
Charlie and Flo's uses the collected data for various purposes:
- To provide, maintain, and improve our Service
- To notify you about changes to our Service
- To track and attribute affiliate commissions from casino partners
- To analyse usage patterns and website performance through analytics
- To personalise your experience and deliver relevant content
- To comply with legal obligations in New Zealand
- To detect, prevent, and address technical issues and fraud
Cookie Policy
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
Types of Cookies We Use:
- Affiliate Tracking Cookies: Used to track your referrals to casino partners and ensure we receive appropriate commission attribution.
- Analytics Cookies: Used to understand how you use our website and improve its functionality (e.g., Google Analytics).
- Essential Cookies: Required for the website to function properly.
- Preference Cookies: Remember your choices and settings.
Opt-Out Options:
You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can also opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
Third-Party Links
Our Service contains links to online casinos, gambling operators, and other affiliate partners. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party site before providing your personal information or engaging in any transactions.
Please note that third-party operators have their own terms, conditions, and privacy policies. Charlie and Flo's assumes no responsibility for the practices, policies, or conduct of any third-party website or service.
Your Rights
Depending on your location, you may have certain rights regarding your personal data:
For New Zealand Residents: Under the Privacy Act 2020, you have the right to request access to, correction of, or deletion of your personal data. You may also request that we cease using your information for marketing purposes.
For European Union/UK Residents: Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, and port your personal data, and to object to processing.
For United States Residents: Under the California Consumer Privacy Act (CCPA) and similar state laws, you may have the right to know what personal information is collected, used, shared, or sold.
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
Data Retention
We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Affiliate tracking cookies are typically retained for up to 90 days, or as required by our casino partners' terms. Analytics data is retained for up to 26 months. You can request deletion of your personal data at any time by contacting us.
Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your rights regarding your personal data, please contact us at:
Email: privacy@charlieandflos.co.nz
Website: charlieandflos.co.nz
We will endeavour to respond to all privacy requests within 20 working days.
This Privacy Policy is effective as of 2026 and may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.